RabbitFlower
Privacy Policy
Effective Date: September 17, 2021
Thank you for playing our games! This Privacy Policy describes:
- The ways we collect personal data about you and why we do so
- How we use your personal data, and
-The choices you have about your personal data.
This Privacy Policy applies to RabbitFlower's games, sites and related services, which we here collectively call the Service.
CONTACT US
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, you may contact:
RabbitFlower
email: support@rabbitflower.com
THE DATA WE COLLECT
The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.
Data you provide us directly.
- Contact information (such as name and email address)
- Player name or tag and password
- Profile information (such as profile photo)
- Your messages to the Service (such as chat logs and player support tickets)
- Other data you choose to give us (such as data to identify a lost account or data you provide to participate in survey or promotional programs)
Data we collect automatically.
- Data about your account and game progress, including in most cases an automatically created internal account ID
- Mobile device identifiers (such as your device or advertising ID)
- Data about your device, such as device name and operating system, language and mobile carrier
- Approximate location data (as derived from IP address)
- Data about your use of the Service, such as gameplay data, purchases made and your interactions with other players inside the Service
Data we collect from our partners.
We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:
- Demographic data (such as to determine the coarse location of your IP address)
- Data to fight fraud (such as refund abuse in games or click fraud in advertising)
- Data from platforms that the games run on or data from payment service providers (such as payment verification data)
- Data for advertising and analytics purposes (such as surveys), so we can provide you a better Service
WHY DO WE COLLECT YOUR DATA
We use your data for a variety of business purposes, such as:
To make the Service work.
To perform the contract, we process data necessary to
- Create accounts and allow you to play our games and use our Service
- Operate the Service
- Verify and confirm payments
- Provide and deliver products and services you request
- Send you Service-related communications
- To make the Service more suitable for our players.
- To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
To show personalized advertisements.
To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to
To analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
WHO CAN SEE YOUR DATA
Our service providers.
RabbitFlower has vendors who help us to provide the Service. These vendors process your data only at and according to RabbitFlower´s instructions to provide the Service, and perform tasks such as hosting, player support, advertising, analytics and fraud prevention.
Other companies and public authorities.
In order to verify payments (with payment providers such as Paypal) and combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
Advertising and Social Media partners.
The Service includes features from our partners, such as social media interaction tools, functionalities through application programming interfaces (APIs) or software development kits (SDKs) and in-game advertising. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.
These partners may access data regarding your activities and your device (such as your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share data we have collected about you with third-party advertising partners. These advertising partners may use this data (and similar data collected from other websites) for purposes of delivering targeted advertisements to you when you visit third-party services within their networks. These partners may operate under their own privacy policies. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.” If you prefer not to share your personal data with third-party advertising partners, you may follow the instructions in “Your Rights and Options” below.
INTERNATIONAL DATA TRANSFERS
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that we may use include standard contractual clauses approved by EU Commission and other lawful safeguards.
YOUR RIGHTS AND OPTIONS
Push Notifications
We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
Opt-out of targeted advertising.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and turning off “Allow Apps to Request to Track” or selecting "Limit Ad Tracking" (Apple iOS) or "Opt-out of Interest Based Ads" (Android).
You can also opt out from personalized in-game offers through the options provided in the game settings (where applicable).
Access the personal data we hold about you.
If you request, we will provide you a copy of your personal data in an electronic format.
Your other rights.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent.
COOKIES AND SIMILAR TECHNOLOGIES
Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. Cookies and similar technologies allow us and our partners to store their preferences and track your activities within the Service. Note that our partners may operate under their own privacy policies.
We and our partners collect and store information about users' interactions with unaffiliated websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. We do so in order to
- detect and prevent fraud;
- allow users to use the Service on one device and pick up seamlessly where they left off on another device;
- analytics, personalization and attribution;
- limit the number of times a user is shown the same advertisement, across all known or inferred devices; and/or
- provide personalized advertising on each device that is inferred from the browsing patterns on all of the devices.
HOW DO WE PROTECT YOUR DATA
Security Safeguards.
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
Data retention.
We retain your data for as long as your account is active or as needed to provide you the Service. We may for example periodically de-identify unused game accounts, and we may regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.